Wild Edge Policies

Wild Edge Adventure: Data Protection and Privacy Notice - General Data Protection Regulations (GDPR)

Summary of the Privacy Policy - What will Wild Edge Adventure do with your data?
It’s simple. We need the information that you share with us to enable us to run our exciting activities, programmes and courses with your child and to satisfy our legal responsibilities. We will keep the data safe for as long as your child is participating in our courses and in accordance with data retention rules.

We promise that we will only share your information outside of Wild Edge Adventure if;
-You ask us to
-The law requires us to do so
-In order to comply with our policies so that your child can enjoy an activity safely that either we deliver, or an approved/contracted provider delivers
-It’s in the public interest

Don’t worry – we will never sell your data or share it for any other reason.
If you would like to find out more about how we use your information and your rights, please view the full privacy policy outlined below in the full document.

Wild Edge Adventure is the data controller meaning that we are the organisation that manages and looks after your data.

Privacy Notice in full

This Privacy Notice has been written to inform parents, teachers, schools and customers about Wild Edge Adventure and details what we do with personal information. This notice may be subject to change as the Data Protection Bill progresses.

Wild Edge Adventure is a ‘Data Controller’ as defined by Article 4 (7) of GDPR meaning that we are the organisation that manage and control the data you supply to us. We have a responsibility to you and your personal data and will only collect and use this in ways which are compliant with data protection legislation.

What information do we collect?

The categories of information that we collect, hold and share include the following:
. Personal information of pupils and their parent/guardians, e.g. name, DOB and address
. Personal information of staff, visiting teachers, contractors or tutors, e.g. name, DOB and address
. Behavioural information supplied by schools or parents/guardians
. Safeguarding information

We will also process certain ‘special category’ data about customers and students including relevant dietary/medical information or Special Educational Needs and Disabilities (SEND) information.

Please note that where the pupil has a severe allergy or is thought to be at risk of needing emergency care for a medical issue, or incident that takes place whilst involved in activities at Wild Edge Adventure, then this will be shared with all the staff as needed. We do this in the form of a secure form in the staff office to ensure that all staff are aware of the issues should an emergency arise. Any additional records created, such as an incident form to document the first aid treatment given, is held securely and is available upon request.

Why do we collect your personal data?

We use the information we collect:
. to ensure that programmes are inclusive of the needs of all students
. to provide appropriate pastoral care
. to assess the quality of our services

Any personal data that we process about our pupils and parents is done so in accordance with Article 6 and Article 9 of GDPR and under relevant legislation - listed.
. Education Act 1944,1996, 2002
. Education and Adoption Act 2016
. Education (Information About Individual Pupils) (England) Regulations 2013
. Education (Pupil Information) (England) Regulations 2005
. Education and Skills Act 2008
. Children Act 1989, 2004
. Children and Families Act 2014
. Equality Act 2010
. Education (Special Educational Needs) Regulations 2001

Who do we obtain your information from?

Much of the information we process will be obtained directly from schools and young persons organisations in support of the educational visits and is therefore is gathered with the best interests of the school and of the students involved.

Who do we share your personal data with?

We routinely discuss student information with the schools and colleges that groups to Wild Edge Adventure who have already provided said data to us in accordance with their data protection policy. We will not share any information about parents/guardians, teachers, students or young people without your consent unless we have a lawful basis for doing so.

How long do we keep your personal data for?

Wild Edge Adventure will keep your data in line with our Information Policy. Most of the information we process about you will be retained as determined by statutory obligations. Any personal information which we are not required by law to retain will only be kept for as long as is necessary to fulfil our organisational needs.

What rights do you have over your data?

Under GDPR parents/guardians/students have the following rights in relation to the processing of their personal data:

. to be informed about how we process your personal data. This notice fulfils this obligation
. to request access to your personal data that we hold, and be provided with a copy of it
. to request that your personal data is amended if inaccurate or incomplete
. to request that your personal data is erased where there is no compelling reason for its continued processing
. to request that the processing of your personal data is restricted
. to object to your personal data being processed

If you have any concerns about the way we have handled your personal data or would like any further information, then please contact our centre.

Wild Edge Adventure, 14 Beverly Close, Bowerhill, Melksham, Wiltshire, SN12 6UA
01225 290 904, info@wildedge.co.uk

If we cannot resolve your concerns you may also complain to the Information Commissioner’s Office
(the Data Protection Regulator) about the way in which the school has handled your personal data.
You can do so by contacting:

First Contact Team, Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire,
SK9 5AF, casework@ico.gsi.gov.uk, 03031 231113

Website Privacy Policy

What is this Privacy Policy for?
This privacy policy is for this website [www.wildedge.co.uk] and served by Wild Edge Adventure governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and it's owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Use of Cookies

Cookies are small files saved to the users computers hard drive that track, save and store information about the users interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
This website uses cookies to better the users experience while visiting the website.

Our cookies help us:

  • Make our website work as you'd expect

  • Remember your settings during and between visits

  • Improve the speed/security of the site

  • Continuously improve our website for you

  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)

  • Collect any sensitive information (without your express permission)

  • Pass data to advertising networks

  • Pass personally identifiable data to third parties

  • Pay sales commissions

Granting us permission to use cookies:

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can adjust your cookie settings, however doing so will likely mean that our site will not work as you would expect.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before.

Contact & Communication

Users contacting this website and/or it's owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and it's owners use any information submitted to provide you with further information about the services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Payment Information.

Payments made over the phone and via the website are done via Pay Pal, with all details kept by Pay Pal and not Wild Edge.

Refunds:

Event Bookings:

Terms and Conditions for private bookings

1. A Deposit of 50% of the overall payment will be required prior to the Woodland, Team building, Archery and Bespoke challenge events to confirm dates and reserve your booking, with the remaining 50% due within  7 days after the event has taken place.

2. A 2 week notice is required in the event of a cancellation of a one off event, otherwise deposit will be retained.

3. Organiser will be charged for students even if they don’t turn up for a booked session.

4. No Alcohol to be consumed prior to/or during the event. We reserve the right to ask and/or refuse participation of any individual we believe to have been drinking.

5. In the event of cancellation due to unforeseen circumstances i.e Pandemic lockdown restrictions, dangerous weather conditions or an act of god a full refund will be issued or an alternative date can be arranged.

6. Bookings and enquirers are to be made directly through Wild Edge Adventure on

01225 290 904 or at  events@wildedge.co.uk